Free your front desk from repetitive calls. During Stay answers in seconds in the guest's language, promotes on-property services (late check-out, breakfast, parking, dining), and escalates to staff with full context.
Click any real guest scenario below. Watch how InRoom responds on WhatsApp (with EU AI Act Art. 50 transparency) and what happens behind the scenes for your staff.
1. Select a real guest question or request:
InRoom answers in under 2 seconds using verified hotel knowledge while naturally presenting an in-stay upsell opportunity.
Hotel Mediterráneo · InRoom AI
Online · Virtual AI Receptionist
Hi! What time is breakfast tomorrow, and do you have gluten-free options?
Hello! Our buffet breakfast is served from 07:30 to 10:30 on Floor 03. We offer freshly baked gluten-free bread, pastries, and cereals—just let our dining team know when you arrive. If breakfast isn't in your rate yet, you can add it for €18/person. Would you like me to note that for your room?
These are not eight separate products. They are the daily tools inside app.inroom.io that power During the stay and the data layer.
Collects every conversation, tags guests automatically and crosses demand, languages, recommendations and time saved in one GDPR-compliant dashboard.
Monitor all guest chats in real time, filter by stay stage, pin priority threads, and take manual control with auto-translation.
Receive food, maintenance, front-desk, and amenity orders via WhatsApp. Accept or reject in one click and route alerts by category.
Automate WhatsApp templates across every milestone: Confirmation, Pre-check-in, Check-in, Pre-check-out, Check-out, and Review.
Unified guest agenda and bookings overview synchronized with your PMS (Ofihotel, Amenitiz, Septeo, Ubikos) or manual import.
Manage schedules, amenities, menus, and local guides used by the AI. Bulk import/export via CSV with photos and videos.
Send instant WhatsApp broadcasts or schedule announcements (07:00–23:00) with images/video exclusively to checked-in guests.
Customize your assistant's name, switch between Formal or Friendly tone, manage your WhatsApp Business profile, and connect Google Reviews.
We load your verified schedules, menus, amenities, policies, and local guides, training and validating your property's assistant.
Guests scan the QR code at reception or in their room, or receive a post-check-in message—asking questions in their own language.
Your staff monitors conversations in app.inroom.io, receives alerts for orders or issues, and steps in manually at any time.
In a 30-minute session, we will show you tailored WhatsApp flows for your property, the live supervisory dashboard, and our 48-hour onboarding plan.
